At Acorn EAP, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with relevant privacy laws.
Information We Collect:
We may collect personal information from clients and visitors to our website through various means, including online forms, email communication, and phone calls. This information may include your name, contact details, demographic information, and other details relevant to our services.
How We Use Your Information:
We use the information collected to provide our services, respond to inquiries, personalise your experience, and improve our website and services. Your information may also be used for administrative purposes, such as billing and record-keeping.
Disclosure of Information:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services. We may disclose your information to trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
Security Measures:
We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights:
You have the right to access, correct, or delete your personal information held by us. You may also opt out of receiving marketing communications from us at any time. Please contact us if you wish to exercise any of these rights or have questions about your privacy rights.
Updates to Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Policy periodically for any updates.
By using our website or services, you consent to the terms of this Privacy Policy.
If you have any questions or concerns about our Privacy Policy, please contact us at hello@acorneap.com.au. For additional information on privacy, visit the Australian Federal Privacy Commissioner’s website.
Last updated: 31st January 2024